Recent Customer Survey
We recently surveyed the email customers about their experience at Kings Court.
We thanked them for their insights as we appreciate the time they took to share them.
The Email talked about:
Their Experiences; in the main most were happy and any problems brought to our attention have been looked into.
Potential Rewards Programs; we are considering having a “Coffee Cup” card and maybe having Kings Court members in the future.
Dress Up Nights; we are having Christmas in July on the 17.07.2024
Online Bookings; watch this space as we have created the first step with a new roster system and we will follow with online bookings.
Your Experiences
We were thrilled to hear about your positive experiences at Kings Court. Whether it was enjoying a great chat, receiving a memorable massage, or simply soaking in the ambiance, your stories bring us immense joy. It's moments like these that motivate our team to continue striving for excellence and ensure every visit is special for you. Knowing that we could contribute to your relaxation and happiness is the greatest reward for us.
The above was written by Liam who prepared most of the survey and is a kind and caring member of the behind-the-scene team. Kylie and the other senior managers have also contributed.
While the responses were overwhelmingly positive we did receive a few responses regarding negative experiences. We have already taken steps to address issues like some girls pushing for Extras as well as others. We would have liked to have known about it on the day that it happened so we could track it.
Potential Rewards Programs
We are excited to share some wonderful news! We are currently in the process of developing a rewards program designed to offer more benefits to our loyal customers. We will have another update to share with you soon. . . . . Liam
Your responses covered many ideas for rewards and we are considering these:
Memberships have been problematic because of “entitlement” and the use of “leverage” being used by members every time we have introduced any version of this in the past. Kings Court is a starting place for many young and inexperienced women who we want to protect so they start out doing massage and the happy ending only. It is not nice to have a man saying that because they are a friend of the house they are entitled to full service and some nasty things that are a surprise to these innocent young ladies. We have more “new” new ladies than other places. Part reason for this is that we have a strict no drugs culture.
“Coffee Cup” concept of buy 10 and get one free was requested and we will look at a version of this when we can figure out a way to do it without the “coffee-card” as the majority of you are keen on privacy. A small data-base with your alias and a member number seems to be a possibility. So that brings us back to having members.
“Introduction reward” where you get a substantial reward for introducing someone. A young man who can learn to be polite with the girls is our safe environment or a young woman who may need extra income.
Pricing on doubles: We currently have a system where “Couples” have a special price and we are looking at how this could be used for double bookings for members only. Yes, this brings us back to members again.
Pricing on 20% off if you pay by cash will have to be reduced to 10% soon.
Dress Up Nights
We are also revisiting the idea of bringing back our beloved dress-up nights. These events have always been a favourite among our patrons, and we are eager to reintroduce them. Dress-up nights offer a unique and exciting way to enjoy your time at Kings Court, adding a touch of fun and creativity to your visits. Keep an eye out for more details, as we are working hard to bring these events back with even more flair and enjoyment.
Online Bookings.
The plan is to allow you to pay a deposit to make a booking online. We will engage a third party system to collect the money and the only information we will see is the name (alias) you choose to use for the booking.
Liam has just completed a huge change to our internal computer system. Now the managers can easily arrange the roster to display the girls’ images, making it easier to know who you’ll see.
Summary
At Kings Court, our commitment to you is unwavering. Your feedback helps us grow and improve, ensuring that we continue to provide the best possible service. Thank you for being an integral part of our community and for helping us make Kings Court a place where you can always feel welcome and valued.
If you have any further suggestions or wish to discuss your experience in more detail, please do not hesitate to reach out. We are always here to listen and make your next visit even better.
Warm regards,
Kings Court
